Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect: account information (email, name), usage data (session duration, features used), device information (browser, OS), and optional profile data (bio, photo, preferences).

2. How We Use Your Information

To provide and improve our service, match you with other users, prevent fraud and abuse, send notifications, and comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share data with: service providers (Cloudflare, payment processors), law enforcement (when required), and with your consent.

4. Data Security

We use encryption, secure infrastructure on Cloudflare, regular security audits, and access controls to protect your data.

5. Your Rights (GDPR/LGPD)

You have the right to: access your data, correct inaccurate data, delete your data, export your data, object to processing, and withdraw consent.

6. Data Retention

We retain your data while your account is active. After deletion, data is removed within 30 days. Some data may be retained longer for legal compliance.

7. Cookies

We use essential cookies for functionality and analytics cookies to improve our service. You can manage preferences in your browser.

8. Contact

For privacy inquiries, contact privacy@syncly.app or our Data Protection Officer at dpo@syncly.app.